Customer Area
HOW WE CARE FOR
PEOPLE &
PLANET
Commitment to caring for the planet and communities in which we operate are at the heart of Ferrero's family culture.
PROTECT THE
ENVIRONMENT
We work hard to manage and reduce our environmental impact, increasing environmental efficiency in our operations and supply chain, reducing emissions and water consumption, and increasing circularity in our manufacturing and packaging.
90
%
Of the purchased electricity for our manufacturing plants comes from renewable sources
92
%
Of packaging designed to be recyclable
SOURCE
INGREDIENTS
SUSTAINABLY
We support farmers in adopting sustainable agricultural practices aimed at increasing cocoa productivity. Beyond that, we also help them to diversify their incomes with the purpose of reducing poverty and related issues as well as increasing the resilience and improving the livelihoods of farmers, communities and vulnerable groups.
97.8
%
of cocoa traceability to farm gate level
100
%
RSPO certified palm oil as segregated, with 99.9% traceable to 158 palm oil mills and 763 plantations
PROMOTE
RESPONSIBLE
CONSUMPTION
We strive to offer high-quality products and freshness and always endeavor to communicate responsibly.
1.5
M
Of cocoa traceability to farm gate level
EU
PLEDGE
Commitment monitoring showed a 98.59% for television advertisement and 100% for online advertising.
*In addition to the controls on semi-finished products (across 37 Ferrero production plants and 7 HCo manufacturing plants).
EMPOWER
PEOPLE
At Ferrero, we believe that a diverse and inclusive workforce is crucial to long-term business success.
>1
M
Training hours delivered by Ferrero University with 32.845 participants
3.7
M
Children and their families engaged through the Kinder Joy of moving program
OUR
REPORT
The progress
of our
sustainability
journey
OUR
GONDOLAS
Holistic
approach to
reduce our impact
